Everything About ZaxHosting
You are in the right place, if you want to learn more about the company, ZaxHosting.
We did not know why we wanted to write about this but I guess you can say that we are a curious bunch of people.
In this article, you will learn all about the domain registrar from their history to the overall features that they provide to users.
To help you through the article, we have created a table of content for you to jump straight to the section that interests you the most.
Introduction
ZaxHosting.com is one of the leading ICANN-accredited domain name registrar and web hosting company. Basically, that simply means that you can purchase your domain name and web hosting service from them.
Personally, I had purchased more than 7 domains from ZaxHosting but had not used their web hosting service so I shall only comment on their domain registrar service.
I really like their customer support!
In fact, I can say that they are one of the best when it comes to customer service. Want to know about my experience? Check out my full in-depth review of ZaxHosting.
The last I checked, the company claims that they have about 2 million customers and more than 5 million domains under their management.
Mission
The following is ZaxHosting’s mission, and I quote:
ZaxHosting's Mission
We work hard to provide unparalleled levels of service, security and support. We strive to offer intuitive products at the most competitive prices in the business. We never bombard our clients with unwanted upsells or in-your-face advertising. Our goal is to be honest, straightforward, friendly and helpful. And that’s all.
ZaxHosting sits right at the doorstep of the web, so we know how important a domain name can be for your business. Our support staffers are some of the smartest, nicest people in the industry. In fact, every member of the ZaxHosting staff is skilled, well-trained and ready to help. We want you – our customers – to feel like rockstars and royalty, because that’s what you are, as far as we’re concerned. Making customers happy is our top priority. Thank you for being part of our journey.
As a customer of ZaxHosting for many years, I can say that they have followed their mission closely.
In fact, I do not get any up-sells promotion from them since day one and I remembered troubling them on more than one occasion; that happens when you are a greenhorn.
I still can remember once having issues with my initial hosting account with problems surfacing in my website. Naturally, I went to the customer support of the hosting service but it was the wrong move; the customer support was slow, ineffective and asked me to get help from my domain registrar! Read more about my bad experience in this hosting review.
At that point, I had no choice but to head to ZaxHosting customer support to request for aid, and the first response that I got from them was, “this issue is with your hosting, only they can help you.”
But I responded, “they asked me to come over to seek help, so do you think you can help me?” Guess what…
They decided to support me even though it was not their issue and we managed to solve it.
So yeah, in my opinion, they have done a good job upholding their mission.
Causes
ZaxHosting maintains a strong anti position against the Stop Online Piracy Act (in short SOPA) because they felt that it is a threat to their customers.
But what exactly is the SOPA?
Well, it is a Act that combats online copyright infringement and online trafficking in counterfeit goods. In short, the Act proposed that owners of intellectual property block or disable any website that they felt infringed on their intellectual property.
The good news is the SOPA is currently shelved and won’t return until a consensus is met.
You may be wondering now, what does ZaxHosting do about the Act?
In view of the Act, the company launched their first ever, ” Move Your Domain Day” on December 29, 2011 as a call-to-action for those who opposed SOPA and wanted to leave service providers who supported SOPA and other such ill-conceived legislation.
Since 2011, the corporation has donated more than $390,000 to the Electronic Frontier Foundation, a donor-supported membership organization that works to protect fundamental rights regardless of technology and to educate the public about digital rights.
In conclusion, ZaxHosting is a company that supports internet freedom!
Guarantee
When you look at the company, you will noticed that it has two guarantees, the first being the guarantee to the customer and the second being their hosting guarantee.
In this section, we will zoom in on the two guarantees that ZaxHosting promotes.
Overall Guarantee
One last claim is that their customer support will respond within 24 hours, seven days in a week.
Not too shabby yeah.
The overall guarantee also applies to hosting customers.
Hosting Guarantee
As for ZaxHosting’s hosting, they guarantee that the server is up and running 99.9% of the time, not to mention, they will ensure the security of our websites by constantly scanning and testing their defence system.
Overall Products & Services
Phew… you made it to the most interesting section! Let’s take a look at all the different products and services provided by ZaxHosting.
Domain Registrar
I want to highlight an important point right now; when you purchase a new domain name, you will only own that name along with the extension that you purchased.
https://zaxhosting.com/
For instance, if you purchased the name, “fightandgrowrich.com”, you will own the name “fightandgrowrich” as well as the extension, .com that goes with it.
However, when someone else purchased, “fightandgrowrich.org”, that will become his domain to keep.
Sometimes, bigger companies will purchase all the different top level domains extensions so that no one else can mislead their customers.
Modes Of Purchase
Say you are ready and excited to make your domain purchase, how do you go about it?
Either you purchased a brand new domain that no one owns or you can buy an existing domain name that belongs to someone.
Normally, I will suggest going for a new domain but if you find a name that you really want and it is sold, you can contact the owner and negotiate a price. Check out this article to learn how you can buy an existing domain owned by another individual.
Optional Addons & Services For Domains
Free DNS
Premium DNS
SSL Certificate
WhoisGuard
Whois Search
Transfer
ZaxHosting offers free DNS for their customers who registered their domain names via their platform.
Their DNS supports A/AAAA/CNAME/NS/MX/TXT/SRV DNS record types.
Furthermore, email/url forwarding and dynamicDNS are also included free of charge.
Hosting Services
Apart from domain registration services, ZaxHosting also provides hosting services. In this section, we will look at the different hosting services provided by ZaxHosting.
Shared Hosting
Shared hosting is the most basic form of hosting that you can obtain.
ZaxHosting provides 3 tier of shared hosting for you to choose from, namely the stellar, stellar plus and the stellar business plan.
They also provide 50 free positive SSL certificates for their share hosting clients for up to a year.
WordPress Hosting
WordPress hosting is becoming a trend in 2018; this is due to the increase number of wordpress users.
The initial investment is $8.88 while renewal is at $48.88.
With ZaxHosting’s wordpress hosting, we do not have to worry about all the technical stuff, just 1 click and easywp will set up our website.
Reseller Hosting
If you are running your own web development agency, you can consider the reseller hosting services provided by ZaxHosting.
In general, you can run host your own website while your clients can create their own accounts but they will be still using your hosting.
There are 3 different plans offered: Nebula, Galaxy Expert and Universe Pro with two data centers for you to choose from, namely the US data center or the UK data center.
As for the contract term, you can start with a period of as little as one month to two year.
Do note that the price differs by your choice of data center, plan and term.
Optional Addons & Services For Hosting
Email Hosting: ZaxHosting also provides private email hosting services. Like the other services, there are 3 plans to choose from: private, business and business office.
The service term runs for either 1 year or 2 years. Did I mention that they have a 2 month free tier for this?
Migration To ZaxHosting: If you decide to migrate from another hosting service to ZaxHosting, they will help you move your data smoothly.
Their guarantee is to move everything within 24hours with not more than 15 minutes downtime.
In the event, they failed to uphold the guarantee, ZaxHosting will credit your account with the value of your first purchase of shared hosting with the company.
Conclusion
Personally, I use ZaxHosting.com as a domain registrar and I love their customer support.
As for their hosting services, I might consider them in the future if my current hosting gives me problems.
Now it is your turn!
Share your experiences with ZaxHosting in the comments section below.
Talk soon!